You do not necessarily have to create an account when you log in or start
browsing the site, however, when you go to make the purchase we will ask you
for some personal information in order to finalize the transaction and there,
if you have not created an account, you will be automatically registered.



If you have any problems with your account, write to us at
servicioalcliente@safetti.com.co or WhatsApp +57 317 6380107

1. Enter www.safetti.com

2. Browse the main menu of the site at the top or use the search engine to find
our products.

3. Once you choose the product you want to buy, select the size, color and
quantity and add it to the shopping cart by clicking on the buy button and
continue browsing.

4. Once you have all the products you want to buy in the cart, go to it in the
upper right corner and check the summary of the products you are going to
purchase.

5. If you are satisfied with everything, click on the Checkout button.

6. Later you must enter your email, fill in your personal data and give the
shipping data (address and city), click on Go for payment and select the means
of payment.

7. Verify the registration of your purchase and wait for the confirmation
email. Once we dispatch your purchase, you will receive an email with a
tracking number, so you can track your order. Check your spam or junk folder if
the mail doesn't reach your main inbox.

Shopping on Safetti's e-commerce is very safe and simple. Our payment
gateway is MercadoPago and has the highest security standards; In addition, the
information you provide to make your purchase is completely confidential.

Yes. In accordance with the right of withdrawal enshrined in Law 1480 art.
47, the maximum term to exchange a pledge that you received is five (5)
business days from the delivery of the good. For more information on the
procedure of this right, please consult our warranty policy.

There are several reasons why a payment may be declined on the site. If you
paid by credit card, it may be that for security reasons your application will
not be approved; It can also be declined if the total amount exceeds the card's
quota. In any case, we recommend that you contact your bank.

It may take a few minutes for the purchase confirmation email to arrive in
your inbox. We also recommend checking unwanted or spam items. If you
definitely did not receive this email, write to us at
servicioalcliente@safetti.com.co and we will help you solve it.

In our online store you can pay with credit cards: Mastercard, Visa,
American Express, Diners Club, Credencial and Codensa. Also with a debit card
through PSE and ADDI

As soon as you complete the purchase of the products, the information about
the purchase and the status of the order will arrive in your email. You will
also have a guide number with which you can track through the Coordinadora
www.coordinadora.com website

The estimated time is 2 to 4 business days for major cities, and 3 to 7
business days for the rest of the cities. Remember that these days begin to
count once you have made the payment for your order.

Yes. Once you have received your order confirmation, you will receive a
tracking number with which you can track your order through the Coordinadora
www.coordinadora.com website

The Coordinadora
transport company reaches all the departments of Colombia, its main capital
cities and numerous towns and townships.

To find
out what is considered a defective garment, please refer to our exchange and
warranty policy and learn about the steps to carry out a garment exchange or
warranty repair. Email: servicioalcliente@safetti.com.co and WhatsApp
3176380107

Check our
exchange and warranty policy and find out about the steps to make a product
exchange.

On our
website, select "WHERE WE ARE" in the menu and enter
"Allies", you will find a list with the information of the stores
that distribute Safetti products in Colombia.

• CANÁDA
• Toronto
• sales@safetti.ca
• 1 (778) 999 3413
  

• MÉXICO
• Ciudad de México
• fianacb@safettimexico.com
• (52) 1 55 4055 2855
• 
  BRASIL
• Goiania
• renata@safetti.com.br
• (55) 62 9455 5396

• ARGENTINA
• Buenos Aires
• kiwinner.net@gmail.com
• (54) 9 11 7364 2276

• USA
• Colorado
• safettismartwear@gmail.com
• 1(239) 357 3467

• COSTA RICA
• 9 San José
• contacto@safeticr.com
• (506) 8813 9938

• CHILE
• Santiago
• bettydroguett@hotmail.com
• (56) 9 9159 9837

• COREA
• Cheonan
• dfk-hsyoo@realx1.com
• (82) 10 5424 4716

All our garments are manufactured
with high-tech and quality supplies. Each garment, depending on its use, has
different technologies that complement your performance in sports. Find the
technological descriptions of each of our products in the Men's, Women's and
Collection menus

When
you wear Safetti garments, you can be sure that you have superior technology
and innovative designs, developed to optimize your performance and make you
stand out from the pack. Its correct use and care are your responsibility!

• Avoid
the use of belts or accessories made of rough or abrasive materials, which
generate direct contact or constant friction with the garment during movement,
causing wear and tear on it.

• Always choose the right size so as not to force the closure or seams.

• Make sure to open the zipper completely when putting on or taking off the
garments. Be careful not to catch the fabric with the zipper.

• When closing the garment you must hold it at the bottom until the zipper is
completely up.

• Make sure to let sunscreen creams dry before putting on the garment and avoid
direct contact of these creams with the garment.

- Wash
them immediately after use, especially after use in swimming pools and in the
sea, to avoid damage caused by chlorine and salt.

- We recommend washing white garments that are very dirty immediately

- Do not store wet garments for a long period.- Close the zippers completely
and turn the garment inside out.

- Do not soak.

- Wash in cold water or at a maximum temperature of 30°C / 86°F.

- Machine wash on a gentle/delicate cycle.- Do not use a tumble dryer.

- Do not iron it.- Do not use chlorine or fabric softeners, you can
significantly damage the fabrics of the garments.- Dry your garments in the
shade and do not twist them.

- Seca tus prendas a la sombra y no las retuerzas.

Of course. If you want us to make
your custom uniforms, follow these three simple steps.

1. Write to us at servicioalcliente@safetti.com.co or WhatsApp +57 317 6380107
and let us know your requirements to send you a quote. We will need information
about the type of sport, type of clothing, quantity and your name, phone,
email, city and country. After sending us this information, we will send you
the quote.



*The minimum quantity for custom cycling and running uniforms is ten and
triathlon from one unit.



2. Once you accept the quote, you must pay 50% of it to start the process of
designing your uniform. Send us as much information as possible regarding your
design: colors, references, logos in editable formats that you want to include,
all this in order for our designers to make your dream come true. Within five
business days of delivering this information, we will send you the design
proposal by mail. You can make any modifications you want until you are
satisfied with your uniform and approve the final design.



3. Once you approve the design on all garments, we will confirm quantities, sizes
and final value to make the final approval of the order.



4. The production process of your garments begins once you have paid the
remaining 50% of the value of the quote. This process usually takes 30 business
days. Once your uniform is ready, we will contact you to coordinate the
shipment.

Cycling
and triathlon uniforms should fit snugly around your body but not narrow. It
will depend on your personal taste how you want to wear it. Find out in our
size chart which is the perfect size for you.